How to Erase Samsung Phone

Here you can get information about How to Erase Samsung Phone. A factory reset, also known as a hard reset or master reset, is an effective, last resort method of troubleshooting for mobile phones. It will restore your phone to its original factory settings, erasing all your data in the process. Because of this, it’s important to back up information before you do a factory reset.

There are lots of reasons why you might want to Factory Reset your Samsung device. Whether you’re giving your phone to someone else and you don’t want them to access your information, or maybe you’re having trouble and need to start from scratch. Factory Resetting a mobile device is not reversible. Please make sure all of your information is saved to a back up somewhere else before attempting to reset your phone or tablet.

Factory Reset through the Settings:

Steps for Android OS Version 6.0+ (Marshmallow) & Android OS Version 5.0+ (Lollipop)

  • Go into the Settings > Backup and reset.
Settings, Backup and reset
  • Then select on Factory data reset.
Factory data reset
  • Click on the Reset Device.
Reset Device
  • Enter in your lock screen credentials and then tap on Continue.
lock screen credentials and Continue
  • Confirm you understand that all data will be erased by tapping on Erase Everything.
Erase Everything
  • Your device will restart and begin the Factory Data Reset.

Steps for Android OS Version 7.0+ (Nougat) & Above

  • Swipe up on the Home Screen or tap on Apps.
  • Tap on Settings.
  • Scroll down and then tap on General management.
  • Tap on Reset.
  • Tap on Factory data reset.
  • Scroll down to the bottom and tap on Reset.
  • Confirm that you understand about all data being lost and cannot be recovered. Tap on Delete All.
  • Enter your Samsung Account Password and tap on Confirm.

Note: It will only ask for your Samsung Account Password if a Samsung Account was set up on the device.

Steps for Android OS Version 4.4+ (Kit Kat)

  • Tap on Apps.
  • Tap on Settings.
  • Navigate to the General tab.
  • Tap on Backup and reset.
  • Tap on Factory data reset.
  • Tap on Reset device.
  • Tap on Erase everything.

Your device will restart and begin the Factory Data Reset.

Forgotten Lock Screen Security:

If you’re trying to reset your device because you’ve forgotten your lock screen security, there are a couple of options to reset your device remotely. With both of the following options however, the device needs to be turned on, and it needs some kind of network connection; whether it’s connected to a Wi-Fi network or mobile data. If you’re locked out of your device it will mean you’ll only be able to restore information that has already been backed up. 

Both of these methods will require you to log into your Google account when the device has reset. This security is built in to keep your device and information safe – if your phone is stolen, a simple factory reset will not allow anyone to use your device or gain access to your accounts or information.

How to Factory Reset through Find My Device

  • It’s critical to note that resetting your phone will require you to know your Google account and password that was used to set up the phone.
  • Find My Device should be turned on (it should be on by default)

Step 1. Go to Find my device and sign in to your Google Account.

  • If you have more than one phone, click the phone for which factory reset is required.
  • If your phone has more than one user profile, sign in with a Google Account that’s on the main profile.

Step 2. The phone gets a notification.

Step 3. Select Erase Device and click on Erase once pop up warning appears.

Factory reset process will be started on your device. After completion,  below screen will be visible. Select Use my Google Account Instead option. Now login with your Google account (which was previously registered on device) to start afresh.

How to unlock your mobile device remotely using Find My Mobile site

Step 1. Open the internet browser on your notebook and input the following website address:, click on the Sign-in button and input your login credentials of your Samsung account, then click on Sign in button once more.

Step 2. The mobile device registered under your Samsung account will appear on the right-side of the screen. If you have multiple devices registered under the same Samsung account, make sure you select the device that needs to be remotely unlocked. Refer to the image below and click on the Unlock icon to unlock your device.

Step 3. Once you click on Unlock, a pop-up window will appear asking to verify the password of your Samsung account. After you input your password, click on the NEXT button, the pop-up window will automatically close and another pop-up window will appear with the result of remotely unlocking your device.

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