Here you can get information about How to reset your Google Wi-Fi device. If your Google Wi-Fi isn’t working properly, or you’re going to send the device back to Google, you should perform a factory reset first.
Resetting your Google Wi-Fi wipes all data off the device, helping it work properly as well as protecting your data and erasing your settings.
Just note that if you perform a reset on the device itself, this information will still be preserved on the app for up to six months.
Here’s what you need to know to reset your Google Wi-Fi, in two different ways.
How to reset a Google Wi-Fi on the device
- Unplug the Google Wi-Fi unit’s power cable.
- Begin holding down the reset button on the back of the device.
- With the button depressed, reconnect the power source.
- When the unit flashes white, then blue, release the button.
If the hardware continues to flash blue for another half minute and then the lights turn solid blue, the reset is underway.
Once the blue flashing begins again, the device is reset and can be used like new or sent away.
How to reset a Google Wi-Fi in the app
- Pull up the Google Wi-Fi app and click on the “Settings” section.
- Open the “Network & General” tab.
- Tap the “Wi-Fi points” tab under Network.
- Tap “Factory Reset” and then confirm on the next screen by tapping the same words again.