How to Factory reset Google Nest Wi-Fi

Here, you can get information about How to Factory reset Google Nest Wi-Fi. However, it’ll erase all current settings and data, If you factory reset your Google Nest Wi-Fi or Google Wi-Fi devices. Deleted data is gone forever. After you factory reset a device, you’ll have to set up your router and point (s) again.

Important: If you use the Google Wi-Fi app to manage your devices and factory reset your router or points, you’ll need to use the Google Home app when you set them up again. Learn more about changes to the Google Wi-Fi app.

You might perform a factory reset when you want to:

  • Give your router or point to someone else.
  • Return the device.
  • Erase all information from your router or point.
  • Start fresh and set up your router or point(s) from scratch.

Note: A factory reset can take several minutes and will interrupt your internet access. After reset, you’ll need to set up your devices again.

Factory reset your devices with the Google Home app

Factory reset your router and all points

Google Home Router

If you reset your devices from the app, it’ll delete all settings and data from your Wi-Fi router and point(s), Cloud services, and the Google Home app. It’ll also remove your router and Wi-Fi point(s) from your Google Account.

  • Open the Google Home app.
  • Tap Wi-Fi > Settings > Factory reset network > Ok.

Note: The router is the device you set up first and is connected to your modem. To factory reset only your router (the one connected to your modem), follow the instructions to reset your router or point with the factory reset button.

Factory reset your point

If you reset a point from the app, it’ll delete all settings and data from your point, Cloud services, and the Google Home app. It’ll also remove that Wifi device from your Google Account.

  • Open the Google Home app.
  • Tap the name of your point > Settings > Factory reset Wi-Fi point > Factory reset.

Factory reset your devices with the Google Wi-Fi app

Google Wi-Fi app

Factory reset your primary point and all other points

If you reset your Google Wi-Fi points from the Wi-Fi app, it’ll delete all settings and data from your Wi-Fi points, Cloud services, and the Google Wi-Fi app. It’ll also remove your Wi-Fi point(s) from your Google Account and remove your network from the Google Wi-Fi app.

Important: If you use the Google Wi-Fi app to manage your devices and factory reset your router or points, you’ll need to use the Google Home app when you set them up again. Learn more about changes to the Google Wi-Fi app.

If you’ve migrated your Google Wi-Fi network to the Google Home app, follow the Google Home app instructions instead.

  • Open the Google Wi-Fi app.
  • Tap Settings and actions tab > Network & general.
  • Under “Network,” tap Wi-Fi point(s).
  • Tap Factory Reset. On the next screen, tap Factory Reset to confirm.
  • The Wi-Fi point(s) will flash blue, then turn solid blue. This process can take up to 10 minutes. You won’t be able to add your Wi-Fi point(s) to a new network until reset is complete.
  • Once complete, the app will say “Reset is complete,” and your Google Wi-Fi point(s) will slowly pulse blue to indicate that it’s ready for setup.
  • To set up your point(s) again, follow the steps to set up Google Wi-Fi in the Google Home app.

Factory reset a single Wi-Fi point

To factory reset a single Wi-Fi point, follow the instructions to reset your point with the factory reset button on your device.

Note: If you factory reset your Wi-Fi point, you’ll only be able to set it up again in the Google Home app.

Factory reset your router or point with the factory reset button on your device

Google Nest Wi-Fi router

Google Nest Wi-Fi

The factory reset button is located on the bottom of the router. Check for a circle etched into the bottom.

  • Press, then hold the factory reset button for 10 seconds. The light will flash yellow, then turn solid yellow. When the light is solid yellow, release the button.
  • This starts the reset process, which can take up to 10 minutes. Don’t unplug the power cord during this process.
  • When factory reset is complete, the light on your router will pulse white.
  • After the device has been reset, the device will still appear in the Google Home app. To remove the device, follow the instructions for app factory reset. To set up again, you’ll need to create a new network, then add any points again.

Note: If you hold the button for too long (>15 seconds), the device will start flashing yellow and won’t factory reset. In this case, unplug the power cord from the device, leave it unplugged for 1 minute, and then plug the power cord back in and try again.

The hardware button factory reset will delete all current settings and data from your device. However, all data Google has collected and analyzed for Cloud services will remain. After 6 months, Google will automatically delete this Cloud data. You can always remove this data by performing a factory reset from the Google Home app, even on the offline network.

Google Nest Wi-Fi point

The factory reset button is located on the bottom of the point. Check for a circle etched into the bottom.

  • Press, then hold the factory reset button on your point.
  • After about 5 seconds, your device will begin the factory reset process. Continue to hold the button for about 10 seconds, until there’s a sound confirming the device is resetting.
  • After the device has been reset, the device will still appear in the Google Home app. To remove the device and your previous network, follow the instructions for app factory reset.

Google Wi-Fi point

Important: If you use the Google Wi-Fi app to manage your devices and factory reset your router or points, you’ll need to use the Google Home app when you set them up again. Learn more about changes to the Google Wi-Fi app.

The factory reset button is a circle etched into either the bottom or back of the device.

  • Press, then hold the factory reset button for 10 seconds. The light will flash orange, then turn solid blue. When the light is solid blue, release the button.
  • This starts the reset process, which can take up to 10 minutes. Don’t unplug the power cord during this process.
  • When the factory reset is complete, the light will transition from solid blue to pulsing blue to indicate it’s ready for setup.
  • After the device has been reset, the device will still appear in the Google Home or Google Wi-Fi app. To remove the device and your previous network, follow the instructions for app factory reset.

If the firmware on your Google Wi-Fi point is earlier than 13729.57.27:

  • Unplug your point from the power source.
  • Press, then hold the factory reset button on the device. While holding down the button, plug the power cable back in. Continue pressing the button for about 10 seconds. Your point will flash white, then blue. When it flashes blue, you can release the button.
  • The point will continue flashing blue for about 45 seconds, then it’ll turn solid blue. This process can take up to 10 minutes.
  • Wait up to 10 minutes for the device to fully reset.
  • Once complete, your point will pulse blue to indicate it’s ready for setup.
  • After the device has been reset, the device will still appear in the Google Home or Google Wi-Fi app. To remove the device and your previous network, follow the instructions for app factory reset.
  • If you have reset your primary point (router), you’ll need to set up a new network and add any points again using the Google Home app.

Note: If you hold the button for too long (>15 seconds), the device will start flashing orange and won’t factory reset. In this case, unplug and try again.

OnHub

  • Unplug your OnHub from the power source.
  • Find the factory reset button.
    • OnHub from TP-Link: Twist the outer shell counterclockwise, then lift. The factory reset button is located above the power port.
    • OnHub from ASUS: The factory reset button is located above the USB port on the back of the device.
  • Use the end of a paper clip to press, then hold the factory reset button. While holding down the button, plug the power cable back in. Continue to press the factory reset button for about 10 seconds.
  • This starts the reset process, which can take up to 10 minutes. During this process, don’t remove the OnHub from the power source.
  • When complete, your OnHub will pulse blue.
  • After the device has been reset, the device will still appear in the Google Wi-Fi app. To remove the device and your previous network, follow the instructions for app factory reset.
  • To set up your OnHub again, follow the steps to set up your device in the Google Home app.

Note: If you hold the button for too long (>15 seconds), the device will start flashing red and won’t factory reset. In this case, unplug and try again.

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